PROCESSING TIMES

All orders are processed on business days (excluding weekends and public holidays).
We always aim to dispatch your order within 24 hours, however, please allow 1–3 business days during busy periods.
Once your order has been dispatched, you’ll receive an email with your tracking information.

All orders are shipped via the Australia Post network.
Please note that Palette Essentials is not responsible for any parcels that are lost, stolen, damaged, or delayed once they have been dispatched from our warehouse.